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Á-DELIVERY

The store offers individuals to sign a contract on the terms of the offer.

Subject of the agreement: sale of goods via the website www.aumurmur.com. Product descriptions, prices, and payment methods are available in the "Store" section.The contract is considered concluded from the moment the buyer pays for the order.We ship the product no later than 4 days after placing the order. The goods are delivered by Russian Post to the specified post office in 5-20 days, or by the courier service "EMS Russian Post" to the specified home / work address within 3 to 14 days. Russian Post is responsible for the delivery time and the absence of damage to the product during delivery.Goods of good quality can be returned within 7 days from the date of receipt, while fully preserving their presentation. For a refund, send an email to aumurmur@gmail.com and specify: your name, product name and order date, contact phone number. Our employee will contact you within 24 hours. If these conditions are met, we will refund the money or replace the product.In case of complaints, pre-trial dispute resolution is mandatory. Send us an email to aumurmur@gmail.com. We will review the claim and respond to you within 3 business days.If no agreement is reached, the disputes are referred to the Arbitration court.The buyer agrees to provide the seller with the following personal data - name, contact phone number, email address, delivery address.
  • When paying with a Bank card, the client is directed to the ROBOKASSA payment service, which is responsible for processing and preserving the client's Bank card data.
  • Customer data is used for order payment and delivery.
  • The store has the right to change the offer at its own discretion. Changes take effect from the moment they are published on the site www.aumurmur.com
  • The seller and the Manufacturer - an Individual entrepreneur Chechina Mayumi Sergeevna.
  • OGRN 32039260002205 TIN 390512842439
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